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Army Emergency Relief
200 Stovall Street
Alexandria, VA 22332

Phone: 703-428-0000
Toll Free: 866-878-6378
DSN: 328-0000
Fax: 703-325-7183
DSN: 221-7183
  Home > Questions & Answers
 
Questions & Answers
 
   Who is eligible?
  • Soldiers on extended active duty and their dependents.
  • Members of the Army National Guard and the U.S. Army Reserve on continuous active duty for more than 30 days and their dependents.  (This applies to soldiers on AD for training (ADT) and serving under various sections of title 10, United States Code). 
  • Soldiers retired from active duty because of longevity or physical disability, or retired upon reaching age 60 (Reserve Components) and their dependents.
  • Widows (ers) and orphans of soldiers who died while on active duty or after they retired.

 

   What type of assistance is available?
   What should I bring with me to request assistance?
   Can my spouse obtain AER assistance if I am deployed or TDY?
   Is there a dollar limit on AER assistance?
   What kind of assistance can I expect?
   Do I have to contribute to AER to get help?
   How long does it take to get AER help?
   Does AER get its money from the government?
   From where does AER get its funds?
  
   How do I find AER when I need help?