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Army Emergency Relief
200 Stovall Street
Alexandria, VA 22332

Phone: 703-428-0000
Toll Free: 866-878-6378
DSN: 328-0000
Fax: 703-325-7183
DSN: 221-7183
  Home > Questions & Answers
 
Questions & Answers
 
   Who is eligible?
   What type of assistance is available?
   What should I bring with me to request assistance?

You should bring the following:

  • Military ID Card
  • Leave and Earnings Statement
  • Leave/PCS orders
  • Substantiating documents such as car repair estimate, rental agreement, utility bill.

 
   Can my spouse obtain AER assistance if I am deployed or TDY?
   Is there a dollar limit on AER assistance?
   What kind of assistance can I expect?
   Do I have to contribute to AER to get help?
   How long does it take to get AER help?
   Does AER get its money from the government?
   From where does AER get its funds?
  
   How do I find AER when I need help?